Privacy Policy

This policy covers https://ambertmedicalcenter.com. It is separate from the Notice of Privacy Practices governing your protected health information under HIPAA, which is provided at the practice and available on request. Where the two differ, the Notice of Privacy Practices governs your medical record.

What this website collects

Only what you send us, plus basic technical data:

• Appointment request forms. Name, telephone number, email address, service of interest, preferred language, and anything you type into the message field.
• Server and analytics data. Standard web log information — IP address, browser, referring page, pages viewed. Used to keep the site working and understand which pages are useful.

We do not use this website to collect Social Security numbers, insurance member IDs, payment card details or clinical records. Please do not enter them into the form.

Do not send clinical detail through this website

Website forms and ordinary email are not encrypted end to end and are not an appropriate channel for medical information. Use them to ask for an appointment or a callback. For anything clinical, telephone (305) 556-0021.

How we use what you send

• To contact you about the appointment or question you submitted.
• To verify insurance eligibility before a visit, where you have asked us to.
• To keep records of enquiries as required for practice administration.

We do not sell your information. We do not share it with advertisers or data brokers, and we do not use it for advertising targeting.

Text messages

If you tick the consent box on a form, you agree to be contacted by telephone, text message or email about your request. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for assistance. Opting out of texts does not affect your care, and we will simply telephone instead.

Cookies

This site uses only the cookies necessary for it to function, plus any set by embedded third-party content. It does not run advertising or cross-site tracking cookies. You can block or delete cookies in your browser settings; the site will continue to work.

Third-party services

• Google Maps — the embedded map on the contact and about pages. Loading it means Google receives your IP address and standard request data, subject to Google's own privacy policy.
• Our hosting and form provider — processes form submissions on our behalf under contract.

We do not control the privacy practices of third parties and are not responsible for them.

How long we keep it

Website enquiries are retained as long as necessary for the purpose above and for practice administration. Information that becomes part of your medical record is retained under Florida medical records law and HIPAA, not under this policy.

Security

This site is served over HTTPS and access to submissions is limited to staff who need it. No method of internet transmission is completely secure, which is why we ask you not to send clinical detail this way.

Children

This website is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has submitted information, contact us and we will delete it.

Your rights

You may ask what website information we hold about you, ask us to correct or delete it, and withdraw consent to contact at any time. Rights concerning your medical record — including access, amendment and an accounting of disclosures — are set out in our Notice of Privacy Practices under HIPAA. Ask at reception for a copy.

Changes

We will update the date at the top of this page when this policy changes. Material changes will be noted on the website.

Contact

Privacy questions, or to exercise any of the above:
Ambert Medical Care Center
15495 Eagle Nest Ln Ste 100, Miami Lakes, FL 33014
(305) 556-0021 · info@ambertmedical.com